Understanding our direct relationship

Staying informed—together

At JetBlue, we want you to have clear, factual information about your rights, our commitments, and the organizing activity happening in Airports. This page brings together key facts, resources, and updates so you can make informed decisions and understand what’s at stake.

The truth about A-cards

Union authorization cards—also known as A-cards—are not simple requests for information. They’re legal documents that can be used to trigger a union election and may be binding for up to one year after signing.

Before you sign, know your rights:

  • You don’t have to sign an A-card or speak with a union representative if you don’t want to.

  • You can ask questions and demand transparency about how your personal information is being used.

  • Once signed, an A-card can be used in ways you can’t control, including for follow-up visits or calls.

Our commitment to you

Even without a union contract, JetBlue continues to make meaningful improvements based on crewmember feedback. Some of our recent highlights include:

  • 2023 ACAT pay review: Increased top-of-scale pay to $35.98 per hour effective April 1, 2025, and restored premium pay for AGR, Ops, and liaison roles.

  • Education investment: Through our new JetBlue Family Scholars program, we’re removing barriers to education, helping crewmembers and their families earn or complete a degree online, just like we’ve helped more than 500 crewmembers save $12 million in tuition through JetBlue Scholars.

  • Career development: We continue to provide mobility and advancement opportunities across Airports and beyond. Check out our recently launched Blueprint for Success program for more information.

Our direct relationship works. We review compensation and work rules every two years, ensuring flexibility, fairness, and responsiveness that can’t be guaranteed under a union contract.

When the union crosses the line

JetBlue does not—nor will we ever—give crewmember information to unions. While union representatives are within their rights to contact you and make their pitch, it’s up to you to decide whether or not you want to engage with them.

If you’re confronted by a member of the union, remember your rights:

  • You don’t have to speak with a union representative who contacts you

  • You may demand that the representative tell you how they obtained your personal information

  • You may ask the representative to leave your property

  • You have the right to tell the union to stop contacting you

  • You have the right to tell the representative that you aren’t interested in their union

If you are contacted by the union or feel uncomfortable about their activity, please know that you can reach out to your crewleader, the People team, or contact BlueWatch. Your privacy and security are of utmost importance to us.

Setting the record straight

You may have heard false claims about the Airports Values Committee (AVC) or how leadership engages with crewmembers. Here are the facts:

  • AVC members are frontline crewmembers. They meet quarterly hour requirements and maintain operational qualifications.

  • AVC pay is the same hourly, seniority-based structure as other frontline Airports crewmembers.

  • The AVC’s purpose is feedback, not persuasion. The committee gathers input and works with leadership to address issues that matter to crewmembers while supporting your right to make your own decision about third-party representation.

Get more facts

Recent AVC wins

Read the team’s update on how they’ve been advocating for you to drive meaningful changes.

Read more

Need help or have questions?

If you’re approached by a union representative, have questions about your rights, or want to discuss any concerns confidentially, you can reach out anytime to:

  • Your crewleader or the People team